Netiquette

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Netiquette of the platform user

By registering, the User accepts the following rules, committing to respect them during navigation, until the conclusion of their purchase process:  

  1. Comply with all the rules and regulations of the platform
  2. Use respectful language in communications
  3. Reduce the risk of flame war, avoiding activating aggressive conversations or email exchanges that could result in illegal and punishable conduct
  4. Pay attention to the contents of your communications before to send them
  5. Carefully read the communications and any content offered by the Platform that informs the User, before responding or sending inappropriate communications  
  6. Don't share private information online 
  7. Do not proceed to create misinformation or incautious alarms
  8. Do not abuse legitimate authorities or tools to exercise your rights
  9. Send files securely with the technological measures (antivirus, encryption, firewall, etc.) available
  10. Respond in a timely manner, where necessary, to communications received
  11. Provide accurate, complete, and true data, committing to keeping it up-to-date
  12. Check the accuracy of your bank details.

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